Folder gluer manufacturing made in Italy
Vega, always by your side
In 2022 we reached an important milestone: 75 years since our foundation. We dedicated this anniversary to our customers, whose trust over time has allowed us to constantly grow and improve. From this spirit was born “By your side”: our commitment to staying close to everyone who works with our machines every day.
More closeness, more empathy, more collaboration
Our strength lies in being able to “tailor” machines to each customer’s specific needs. “By your side” is, above all, a way of being: listening to you with attention and precision is the only way to keep offering quality solutions and services, making your production process faster and more efficient, with particular attention to operator safety.
Always reachable
Whether it’s a service request, a technical question, or a production need to discuss together, our team remains available to listen and find the most suitable solution.
Analyse your sample by sending us an email with the boxes you want to produce, or download the Vega Boxes Book to view the types of products available.
Frequently asked questions
What does “By your side” mean for Vega?
It’s Vega’s commitment to staying close to its customers at every stage, from purchasing the machine to day-to-day service, listening to real needs to improve products and services. It isn’t tied to a single specific initiative, but is practically reflected in several concrete aspects of the relationship with Vega: remote assistance, keeping the drawings of every machine ever produced, and the willingness to evaluate tailor-made configurations.
How can I contact Vega for a service request or a production need?
You can write to us through the contact form or send us an email with your box sample: our team will get back to you with the most suitable solution. If the request concerns a technical emergency on an already-installed machine, we recommend using the service contact directly (extension 2) instead of the general form, to speed up handling.
Is “By your side” an active project with specific ongoing actions?
It is primarily a commitment and a style of customer relationship, not a programme with structured initiatives currently running. It remains the way Vega describes its closeness to those who work with its machines — a value concretely reflected in the service department, in the technical office’s willingness to evaluate tailor-made configurations, and in the network of countries with local agents ready to step in.
You can count on us
